Promotional product production times and shipping vary on each individual product. if you have a tight turn around time we recommend that you contact us for a turnaround time quote in which we will double check stock, factory production, and shipping transit time.

In General, the production times of each product are listed in the product details section of the each product page.

Standard Estimated Production Times (not including shipping)
Coffee Mugs, Travel Mugs, & Tumblers - 5-10 working days
Promotional Pens & Pencils - 5-7 working days
Tote Bags & Travel Bags - 5-7 working days
Padfolios, Jotter Pads & Sticky Note Pads - 5-7 working days

Should I Really Tell You the Absolute Last Date? Or Add in Delivery Buffer Room?
YES. Tell us your last possible date to receive your products, especially if it's a rush order. We will ship your promotional products as soon as they are ready to be received by you, but there is no reason for the added cost of a rush order or expedite shipping if there is no particular delivery date needed. You can also review our standard production times for more information. If we commit to your promotional products being delivered on your in-hands dates, that's the day they will be delivered, we do not guarantee our in-hands delivery date even though we make 99% of our delivery in-hands dates.

Can you Deliver to my Hotel where I am staying for the book signing?
Often our authors may be traveling to a hotel for their book signing and we will ship your promotional items to the hotel so that you don't have to travel with 500 tote bags and 2,000 pens. This is often done, please just specify your request in your order notes. We strongly recommend contacting the hotel to make sure that they can accept the packages on your behave and that they will hold your products for you.