Shipping Costs
Shipping will be via United States Post Office or UPS.  We detest paying as much to ship an item as the item itself cost, so please rest assured that to the best of our ability we will keep all shipping charges to a minimum.

Conditions for a Refund
As most of our products are customized and we contact you before your order is shipped as it requires your approval.  Unless we have made a mistake, there are no refunds available. If you are not fully satisifed, please contact us immediately upon receiving your shipment.

Refund Payment
Refunds are given in the same form of payment as that of the original purchase. If you pay by credit card, a credit will appear on your next months statement. If you paid with a check or money order I will issue you a refund check.

Return Packing
When returning any product be sure and pack the item carefully to insure its safe & undamaged return. I suggest returning packages via UPS or US Postal Service Insured Mail. Please note that you are responsible for the safe return of merchandise.

Shipping Insurance
Please insure and/or certify the shipment to protect yourself against loss or damage when returning items to me. Refunds or replacements will only be issued once the defective merchandise has been received.